Privacy Policy

Last updated: December 16, 2024

EDNA CROSBY
PRIVACY POLICY

Edna Crosby ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Cosmo Connections mobile application ("App").

1. INFORMATION WE COLLECT

A. Information You Provide

  • Account Information: Name, email address, password
  • Profile Information: Study preferences, learning goals
  • Payment Information: Processed securely through third-party providers
  • User Content: Notes, custom flashcards, study materials
  • Communications: Support requests, feedback

B. Information Collected Automatically

  • Device Information: Device type, operating system, unique identifiers
  • Usage Data: App features used, time spent, interactions
  • Performance Data: Quiz scores, progress metrics, completion rates
  • Log Data: IP address, access times, app crashes
  • Location Data: General location (country/state) for content customization

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and maintain the App
  • Personalize your learning experience
  • Track and display your progress
  • Process transactions
  • Send important notifications
  • Respond to support requests
  • Improve our services
  • Comply with legal obligations
  • Prevent fraud and abuse

3. INFORMATION SHARING

We do not sell your personal information. We may share information with:

  • Service Providers: Payment processors, cloud storage, analytics
  • Legal Requirements: When required by law or court order
  • Business Transfers: In case of merger, acquisition, or sale
  • Consent: With your explicit permission
  • Aggregated Data: Non-identifiable statistics for research

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure development practices

However, no method of transmission over the internet is 100% secure.

5. DATA RETENTION

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your account and associated data at any time.

6. YOUR RIGHTS

Under Pennsylvania law and applicable regulations, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at support@cosmoconnections.app

7. CHILDREN'S PRIVACY

The App is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such information, we will promptly delete it.

8. THIRD-PARTY LINKS

The App may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

9. ANALYTICS

We use analytics services to understand App usage and improve our services. These services may collect anonymous usage data.

10. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the CCPA, including the right to know, delete, and opt-out of the sale of personal information (which we do not sell).

11. INTERNATIONAL USERS

If you access the App from outside the United States, your information may be transferred to and processed in the United States.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of material changes through the App or email.

13. CONTACT US

For privacy-related questions or concerns:

Edna Crosby
Email: support@cosmoconnections.app
Pennsylvania, USA

LICENSING DISCLAIMER

IMPORTANT NOTICE

1. NO AFFILIATION WITH STATE BOARDS

EDNA CROSBY AND THE COSMO CONNECTIONS APP ARE NOT AFFILIATED WITH, ENDORSED BY, OR APPROVED BY ANY STATE BOARD OF COSMETOLOGY OR LICENSING AUTHORITY.

2. EDUCATIONAL PURPOSE ONLY

This App is designed solely for educational and study purposes. The content provided is intended to supplement, not replace, formal cosmetology education and training.

3. NO GUARANTEE OF RESULTS

Using this App does not guarantee passing any state board examination or obtaining any professional license. Success depends on many factors including individual study habits, prior education, and testing abilities.

4. CONTENT ACCURACY

While we strive to provide accurate and up-to-date information, licensing requirements and examination content vary by state and may change. Users should verify all information with their state's official licensing board.

5. USER RESPONSIBILITY

It is your responsibility to:

  • Verify current licensing requirements in your state
  • Confirm examination eligibility
  • Complete all required education and training
  • Register for official examinations through proper channels

6. LIMITATION OF LIABILITY

Edna Crosby shall not be liable for any failure to obtain licensure, examination results, or any consequences arising from the use of this App for test preparation.

By using this App, you acknowledge and accept this licensing disclaimer.